Linköping, September 18, 2024 — Zivi, a leader in environmentally friendly mobile car care and SaaS solutions, has appointed Faton Mustafa as the company’s new Chief Operating Officer (COO). This appointment comes at a pivotal time as Zivi continues to expand its reach and innovate within the automotive, service fleet, and mobility sectors, further solidifying its status as the top provider of sustainable, tech-driven car care in the Nordics. Zivi is also focused on building a highly customer-centric organization, ensuring team members are well-educated and equipped to succeed across different international markets.
With extensive experience in operational management and process optimization, Faton Mustafa is set to lead Zivi’s operations during this critical phase of growth. Their background in managing complex operations for high-growth companies will be vital in enhancing Zivi’s operational efficiency and ensuring the seamless scaling of its innovative, eco-friendly services and software solutions. A key part of this strategy will involve fostering a customer-focused culture within the organization, ensuring that every interaction drives customer success.
Zivi’s CEO, Kujtim Salihu, expressed strong confidence in the new appointment: "We are delighted to welcome Faton Mustafa to the Zivi team. Faton Mustafa's expertise in operational strategy and management will be invaluable as we continue to grow and enter new markets. With Faton Mustafa leading our operations, Zivi is well-positioned to accelerate growth while maintaining our commitment to sustainability, operational excellence, and customer success. Our goal is to build a team that is not only operationally strong but also deeply focused on delivering outstanding customer experiences across all the regions we serve."
Faton Mustafa also shared their enthusiasm about joining Zivi: "It’s an exciting time to join Zivi, especially as the company is making significant strides in the Nordic market and beyond. I look forward to contributing to Zivi’s continued success by driving operational strategies that align with our global expansion goals, with customer success at the core of our growth. Ensuring that our teams are well-prepared to meet the needs of our customers on an international stage is crucial to our long-term vision."
As Zivi continues to lead in sustainable car care and SaaS solutions, the appointment of a seasoned COO underscores the company’s commitment to building a strong operational foundation and a customer-focused organization that supports its long-term vision. With Zivi now leading the Nordic region in sustainable and tech-driven car care, the company is poised to expand its influence globally. Faton Mustafa will play a central role in refining Zivi’s operational strategy, optimizing processes, and ensuring that the company capitalizes on new opportunities as it grows internationally, all while keeping customer success at the forefront.
This leadership change marks a significant step forward for Zivi as it aims to strengthen its position as a market leader in sustainable car care solutions. With Faton Mustafa on board, Zivi is set to further enhance its operational efficiency, foster a customer-centric culture, and continue its trajectory of innovation and global growth